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Management functions

Delivery Manager

Full-Time
Remote
Sofia, Plovdiv, Varna, Burgas, Skopje
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Are you a seasoned Delivery Manager willing to grow as a professional and work on large-scale projects, using different working approaches that are both diverse and cutting-edge? Are you passionate about innovative and top-notch software solutions and want to be part of like-minded professionals? Do you enjoy working in a fast-paced, yet collaborative environment?


If your answer is “Yes”, we would love to talk to you.

Who are we looking for?

We are looking for a multi-skilled, great communicator, strong leader who manages delivery of project frameworks with ease. A Delivery Manager, in ScaleFocus will support the growth of the practice and be responsible for managing interesting and challenging projects from our portfolio.

What your responsibilities are going to be?

  • Maintaining positive relationships with customers.

  • Identifying customer needs and overseeing the delivery within the business context.

  • Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.

  • Determining ways to reduce costs without sacrificing customer satisfaction.

  • Assessing customer feedback and using your creativity to establish, improve, and refine services.

  • Remaining organized and meeting deadlines.

  • Building partnerships and liaising with team leaders to determine the company’s services, delivery criteria, and solutions for issues that may arise.

  • Define requirements for internal and external service providers

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What would be considered as an advantage?

  • Previous experience in IT industry

  • Understanding of Software Development Lifecyle

  • Strong knowledge of Presales tools and techniques

  • Diversified experience in large multinational organizations