Management functions
Delivery Manager
Full-Time
Remote
Sofia, Plovdiv, Varna, Burgas, Skopje
Are you a seasoned Delivery Manager willing to grow as a professional and work on large-scale projects, using different working approaches that are both diverse and cutting-edge? Are you passionate about innovative and top-notch software solutions and want to be part of like-minded professionals? Do you enjoy working in a fast-paced, yet collaborative environment?
If your answer is “Yes”, we would love to talk to you.
Who are we looking for?
We are looking for a multi-skilled, great communicator, strong leader who manages delivery of project frameworks with ease. A Delivery Manager, in ScaleFocus will support the growth of the practice and be responsible for managing interesting and challenging projects from our portfolio.
What your responsibilities are going to be?
Maintaining positive relationships with customers.
Identifying customer needs and overseeing the delivery within the business context.
Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.
Determining ways to reduce costs without sacrificing customer satisfaction.
Assessing customer feedback and using your creativity to establish, improve, and refine services.
Remaining organized and meeting deadlines.
Building partnerships and liaising with team leaders to determine the company’s services, delivery criteria, and solutions for issues that may arise.
Define requirements for internal and external service providers
What would be considered as an advantage?
Previous experience in IT industry
Understanding of Software Development Lifecyle
Strong knowledge of Presales tools and techniques
Diversified experience in large multinational organizations